Frequently Asked Questions

Sizing, Fit, & Care

Everything you need to know about sizing, materials, and washing.

Our t-shirts feature a classic, unisex retail fit and run true to size. They offer a slightly more tailored and slimmer fit than traditional boxy tees. If you prefer a more relaxed or oversized look, we recommend sizing up.

Our crewneck sweatshirts feature a classic, unisex retail fit and run true to size. They feature a boxy silhouette, with a loose fit around the arms and torso and snug ribbed cuffs at the wrists and waist.

Detailed measurements can be found on the size chart included on every product page.

Product photos feature a standard Large sample size. To keep proportions balanced, prints scale down slightly on Small and Medium garments, and use a maximum standard print size for Large through 3XL—meaning the graphic covers slightly less chest area on XL–3XL sizes.

T-Shirts: Made from 4.2 oz, lightweight 100% Airlume pre-shrunk combed and ring-spun cotton for an ultra-soft, smooth feel.

Crewneck Sweatshirts: Made from an 8.0 oz, medium-heavyweight 50/50 blend of pre-shrunk cotton and durable polyester fleece, designed to reduce pilling.

All of our garments are made with ethically grown cotton, manufactured in WRAP-certified, sweatshop-free facilities, and printed in the USA using non-toxic, eco-friendly inks.

Wash: Machine wash cold, inside out, with like colors.

Dry: Tumble dry on low, or hang dry to maximize the life of your print.

Iron: Cool iron if needed, avoiding direct contact with the graphic.

Do Not Dry Clean.

Orders & Shipping

Answers regarding order fulfillment, transit times, and tracking.

Because we process and print items quickly, we’re unable to make changes or cancel orders once they’re placed. Please double-check your size, color selection, and shipping details at checkout to make sure everything is correct!

Orders typically take 6–15 business days total to arrive from the date you place your order. Here is how that breaks down:

  • Production: 2–7 business days to print and prepare your items.
  • Shipping: 4–8 business days via standard delivery.

Note: We currently only offer standard shipping—expedited or rush shipping is not available at this time.

For orders under $75, shipping is a flat rate of $5.99. For orders of $75 or more (subtotal before tax), we are pleased to offer Free Standard Shipping!

We currently only ship within the United States and are unable to offer international shipping at this time.

As soon as your order ships, we’ll email you a shipping confirmation with your tracking link (please allow up to 48 hours for tracking details to update). You can also view live tracking anytime by logging into your Account Page with the email used at checkout.

Returns & Exchanges

Details on our return policy, self-service portal, and replacement requests.

We want you to love what you ordered! If something isn't quite right, we accept returns on unworn, unwashed items within 14 days of delivery. A flat $9 handling fee will be deducted from your refund to cover return shipping and processing.

We don't offer direct exchanges at this time—if you need a different size or style, simply submit a return for a refund and place a new order whenever you're ready!

To start a return, visit our Self-Service Portal and log in using the email address associated with your order. Select the items you wish to return, and submit your request.

Once approved (usually within 1–2 business days), you’ll receive a prepaid USPS shipping label and instructions.

Once your returned package is delivered to our facility, please allow 5 to 10 business days for our team to inspect your return and process your refund.

After your refund is issued, it typically takes an additional 3 to 5 business days for your bank or credit card provider to post the funds back to your original payment method.

If your item arrives damaged, defective, or with the wrong design, please do not use the self-service return portal. We will resolve it for you free of charge!

  1. Email us at hello@oldnewsco.com within 14 days of delivery.
  2. Include your order number and clear photos of the issue.

Once verified, we will send out a free replacement right away. You do not need to ship the original item back, and no handling fees will apply.